A receptionist works from 9 to 6 and then her/his day is finished – but software doesn’t, it offers a persona available 24/7 who can take and manage bookings for you. This is important when operating a business that requires booking and scheduling appointments. Especially outside of office hours. To explore the trends across industries, we dived into our data and analysed over 1 million appointments booked via 10to8 last year. The result is astonishing.

Our research clearly shows that setting up an automated reminder whether via SMS or email to clients goes a long way. Maximise your profit from current customers using these two tips:

• Appointment reminders to avoid unnecessary no-shows
• Online booking to allow for customers to self-serve outside of your office hours