Supporting Customers Around The Globe!
Does your business have customers from all around the globe or do you live in a town where multiple languages are spoken? Look no further, 10to8 has the solution for you.
At 10to8, communication is essential, and it extends from open communication in our offices to providing you with the communication tools you need to contact your customer’s.
Being able to send a notification to a customer or to remind them at the right time can help with preventing no-shows. But it’s not enough that the customer gets the message, they also have to be able to understand it. A problem some businesses are facing is being able to support multiple languages.
We have the solution. For a long time, your customers could see the booking page in their own language, which is excellent! Nevertheless, once they placed a booking, everything switched to your businesses default language. But not anymore!
If you have a French-speaking customer who books their appointment online, they will now receive all their communications in French. We currently support 20+ languages, and we count on you to add more!
If you are missing your language from the list, don’t hesitate to contact us at firstname.lastname@example.org
Bring your appointment no-show rate down to 1.7% today!
Businesses using 10to8 see 80% fewer no-shows than industry averages over 8-9% (based on usage data from 25,000+ businesses)
Marcel is the Customer Service Manager here at 10to8. He joined in 2016 and is working on a day to day basis to resolve customer questions/issues.
Marcel is currently also studying for a degree in management so he can help with growing the support team at 10to8.