Running your own business? Let your clients book 24/7. Find out more
Running your own business? Let your clients book 24/7. Find out more

About Catherine Robertson Counselling

I provide counselling to both adults and children. Whilst many people will want to talk about their issues, I recognise that this can be a very limited way of working for some. I can offer more structured or creative techniques where we both feel this is appropriate. With children, I am specially qualified to use play, art and talking therapy to support them to communicate difficulties in their lives in a way that works and feels comfortable for them.

The counselling I offer will focus on your needs, wants and goals. Where these may feel unclear for you, I will support you to discover what these may be. We can work for a small number of sessions or long-term depending on what you need.

Contact

About this appointment

None

Cancellation policy

None

Privacy Notice

The purpose of this notice is to be transparent about the data I will collect from you and how it will be used. It is your legal right to know how I handle your information. It is also important you know that you can ask me to remove your personal data from my records at any time.

I am registered as a data controller with the Information Commissioner’s Office (ICO). My ICO number is ZA526653 and details of my registration can be found at www.ico.org.uk. If you have any concerns or complaints about the way I have used your data, you may discuss this with me or contact ICO directly.

Requests for further information or to set up an appointment with me require you to supply your name and contact details. I collect this information so I can respond to any questions you have and for the purpose of arranging or changing appointments. If you attend any appointments with myself, further information about yourself and your circumstances is collected and stored.

Your information is primarily collected, held and used for the following purposes. 1. To ensure the effective and efficient running of the counselling service 2. To maintain a safe, professional practice in which I can adapt my skills and expertise to best suit your needs from counselling and refer on if appropriate 3. To comply with the legal and ethical guidelines required by law and my professional body BACP

Your information is stored securely on paper and electronically by myself. I also use 10to8 and secure online accounting software Pandle to assist in the running of the service.

Your information will only be shared to any other third party if there is significant risk of harm to you or someone else or where I am obliged to do so by law.

Your contact information is only stored whilst we are in contact with each other and is deleted one month after our last contact. If you attend appointments with myself, information about our counselling sessions is kept for six years after our last contact.

You have the right to request access to, rectification and erasure of your information. You also have the right to ask me to restrict processing of your data, to transfer your data to a format to facilitate portability and to object to my use of your data. Any requests are to be made to catherine@crcounselling.com. You will receive a response within one calendar month.

Catherine Robertson Counselling

I provide counselling to both adults and children. Whilst many people will want to talk about their issues, I recognise that this can be a very limited way of working for some. I can offer more structured or creative techniques where we both feel this is appropriate. With children, I am specially qualified to use play, art and talking therapy to support them to communicate difficulties in their lives in a way that works and feels comfortable for them.

The counselling I offer will focus on your needs, wants and goals. Where these may feel unclear for you, I will support you to discover what these may be. We can work for a small number of sessions or long-term depending on what you need.

Locations

Our Premises
  • Business Address

    Sandyford Pl, Glasgow G3 7DS, UK