This privacy policy explains how we use the personal information that we collect about you.
What type of information do we collect about you?
We collect information about you when you enquire about using one of our services or products or as we provide you with our service(s) or products, or at any time that you register an interest in us. We collect details of transaction that you carry out through the site of the fulfilment of your orders.
Credit and debit card details
Please note that we do not collect or process your credit or debit card details. These are however collected and processed by our payment processing service provider Stripe Payments Europe, Ltd (“Stripe”). The collection and processing by these providers of your credit or debit card details and other personal data are governed by their respective terms and conditions. See https://stripe.com/gb/privacy for more information. Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.
How will we use the information about you?
Our customers
If you are enquiring in order to use one of our services or to purchase a service, the information that we collect from you will be used to contact you in order to provide you with details of our services or product (s). We will then use your information to provide you with any of the services or products that we have agreed with you.
If we think it suitable for you, we may also on occasions, contact you with information about other services or products that we offer.
We may invite you to participate in research and feedback in relation to the services or products that you have received from us.
Market research
We may use your contact details to contact you to ask for your comments and opinions on how we might improve and develop our services.
Sharing your information
We will not normally share any information we hold about you to others without your prior consent, unless one of the following exceptions apply. We may disclose information we hold about you:
If it is necessary for law enforcement or similar purposes;
Who help us run the site, solely for the purpose of running the site and performing the transactions concluded through the site. these Third parties include (but are not limited to) Stripe (our online payment processing service provider)
Retaining and deleting your information
We will take all reasonable steps to ensure that the information we hold about you is kept secure. We will only hold your personal data for as long as it is required.
