Whether you run your own private counselling practice, you have a lot on your plate. Much of your day is taken up with patient consultations, but that’s not all. You’ve also got to keep records of patient progress, find a way to manage patient appointments, keep track of cancellations, and figure out billing issues…. Read more »

  If you’re a service-based business owner, you are more than likely familiar with the infamous no-shows. You know them well. The customers that schedule an appointment and fail to show up time and time again. Across industries, the average no-show rate typically ranges from 10 to 15%. That’s a whole of money wasted! But why… Read more »

  Small businesses that charge for their time have no easy task staying on top of bookings. Paper and online calendars remain the unquestioned go-to tool of choice for any business owner. Yet, when looking closely at how they operate on a day-to-day basis, it’s striking that calendars are actually poorly suited to maximise day-to-day… Read more »

  Do you often find yourself entering data twice in different online business tools (like your cloud calendar and your CRM)? Stop now and use Microsoft Flow to streamline your workflow, it’s 2017 after all. Are you using 10to8, MailChimp and PipeDrive but not sure how to make them work together with Microsoft Flow? You’ve… Read more »