Infographic: Appointment scheduling trends in 2017

A receptionist works from 9 to 6 and then her/his day is finished – but software doesn’t, it offers a persona available 24/7 who can take and manage bookings for you. This is important when operating a business that requires booking and scheduling appointments. Especially outside of office hours. To explore the trends across industries, we… Read more »

How important are customer feedback forms?

Customer feedback forms play a vital role in improving client satisfaction and your business month on month. How do you know if a customer was happy with the service? Would your customers recommend you to others? In this article, Karl Gjertsen from Infiniforms shares his insights.   Why should I use a customer feedback form? Customer… Read more »

The beauty industry is changing at a rapid pace. Every week new smartphone apps are launched by startups and big players such as L’Oreal. They attempt to bring revolutionary research on skincare, makeup effects and nail colours to consumers’ everyday beauty routine. On closer look, however, their impact is doubtful. Instead, the real disruption will… Read more »