Case study: Coordinating millions of COVID tests and vaccinations

“10to8 made our testing service more accessible. It’s the most adaptable scheduling software but it aslo has a team behind it that is driven to help.” – Carolina Markham, Project Manager, CIC Health.

CIC Health; The need of the hour

With the coronavirus pandemic, shared workspaces like CIC found themselves in a difficult situation. CIC started to do regular testing for their employees and then to others in the surrounding areas in order to mitigate the spread of COVID-19.

CIC Health was born and they were soon offering COVID tests to schools and universities, the employees of other organizations, and private individuals. With the demand explosion, they realized they needed a scalable, HIPAA-compliant scheduling solution to book thousands of testing appointments a day. 

SuperSaaS, their scheduling tool of choice couldn’t keep up with the high demand and didn’t offer essential features such as multi-booking time slots or requesting multiple appointments in bulk. They needed something better and more scalable. They needed 10to8. 

There’s more to this story – download the full case study.

1.4 million COVID swabs and counting…

10to8’s COVID test and vaccination booking system enables CIC Health to deliver highly capable services at scale. The result?

CIC Health quickly reached 30,000 PCR tests a month and at their peak were taking over 7,000 swabs a day. They facilitated more than 1.4 million tests and over 350,000 vaccinations, thus providing their services to 375+ organizations across the United States.

Their efforts have been recognized by CBS, The Wall Street Journal, The New York Times, Fox News, and of course, millions of clients.

“The process was easy and efficient. I was so impressed with everything from start to finish. Thank you for the speedy results and great communication.” – a CIC Health client from a private school.

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Scheduling patient appointments worldwide

CIC Health is just one of the thousands of healthcare organizations that keep their patients and clients safe and happy with 10to8’s appointment scheduling software.

NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments. 

First Doctors Weight Loss has been using 10to8 for years to arrange weight loss consultations at scale without additional admin load.

What problem are you looking to solve? Book a short Discovery Call and learn about how can we help your healthcare organization.

Powerful & secure appointment scheduling software

10to8 appointment scheduling software is trusted by over 50,000 businesses in 109 countries and is available in 11 languages.

10to8’s mission is to rid the world of wasted time through our simple, powerful, and professional appointment management system. 10to8’s intelligent booking system helps businesses eliminate no-shows, generate revenue,  and reduce admin.

Our case studies are examples of the partners we’ve found to help them deliver great and effective booking experiences for their clients.

Discover how much you can save by implementing 10to8; Calculate the return on investment for appointment scheduling.

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