Why 10to8; Straight from the horse’s mouth…
Why 10to8; Straight from the horse’s mouth…
Download our case studies, watch video interviews, and read honest testimonials from your peers and competitors.
Success stories from NHS Trusts
100k blood tests enabled by appointment data insights
Blood test scheduling | NHS | PDF formatThe North East London NHS Foundation Trust transformed their Phlebotomy Clinic’s patient flow with data-enabled decisions. The result: More than a hundred thousand blood tests in just six months at the depth of the COVID pandemic.
(Interview with Sanjiv Luckhea, Assistant Director CHSCS, NELFT NHS)
Eliminating queues & crowded waiting areas
Blood test scheduling | NHS | Video formatThe patients at the small Phlebotomy Clinic of NHS Chelsea and Westminster had to put up with crowded waiting rooms, long queues, and unpredictability. By implementing a patient booking system, the clinic managed to eliminate queues and significantly improve the patient experience.
(Interview with Eleanor Long, Service Manager, NHS Chelsea and Westminster)
Dealing with a crisis in an organised manner
PPE fittings | NHS | PDF formatThe CCG. at Nottingham and Nottinghamshire had been equipped to organize PPE fittings at scale at the start of the COVID pandemic. They had to book in all their frontline workers to have their PPE fitted – and they managed to do so by implementing 10to8 almost overnight.
(Interview with Thomas Kinrade, PPE Manager, NHS Nottingham and Nottinghamshire CCG).
“We are dealing with a crisis and we could absolutely not manage without 10to8.”
Sanjiv Luckhea, Assistant Director CHSCS, North East London NHS Foundation Trust
“10to8 made everything smooth sailing in what is an unprecedented time. It made a very difficult time a lot easier and we can’t thank 10to8 enough for the free rein to allow us to do what we needed to.”
Thomas Kinrade RN, PPE Manager, NHS Nottingham and Nottinghamshire CCG.
“I recommended 10to8 to the CCG. and other partners, colleagues. We’ve received many compliments about 10to8. The Director of the CCG., for instance, booked an appointment for her mother via the website and she found it very simple and quick.”
Sanjiv Luckhea, Assistant Director CHSCS, North East London NHS Foundation Trust
“10to8 gave us that ability to literally just replace the queue that was going down the corridor with a virtual queue. And that was really important; The lack of change in workflow.”
Eleanor Long, Service Manager, NHS Chelsea and Westminster
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Case studies from US healthcare organizations
1.4 million COVID tests with a scalable system
COVID test and vaccination scheduling | CIC Health | PDF formatCIC transformed their shared office spaces into COVID testing sites. They needed a robust, HIPAA-compliant solution to replace their unscalable scheduling tool. With 10to8, they reached up to 7,000 swabs a day and also added vaccinations to their portfolio.
(Interview with Caroline Markham, Project Manager, CIC Health)
Reducing admin & no-shows at a busy clinic
Weight loss consultation appointments | First Doctors Weight Loss | PDF formatFirst Doctors Weight Loss clinics schedule thousands of short consultations each month. The high volume of appointment requests, staff coordination, and other tasks put their staff under unnecessary pressure. 10to8 both automated all these processes and eliminated their ~10% no-show rate.
(Interview with the Director of First Doctors Weight Loss)
Obtaining new clients while improving retention
3D/4D Ultrasounds | Hello Baby! | Blog articleHello Baby! is a 3D and 4D ultrasound clinic that considers obtaining new clients their biggest challenge. They use 10to8 in conjunction with their website, social media, and paid advertising to find new parents-to-be. They were also able to streamline satisfaction with the efficient booking flow and thus improved retention.
“10to8 made our testing service more accessible. It’s the most adaptable scheduling software, but it also has a team behind it that’s driven to help.”
Caroline Markham, Project Manager, CIC Health
“Any practice that is looking for a scheduling system with multiple staff or providers would find 10to8 to be a great fit.”
Director of First Doctors Weight Loss
“Patients can view my diary, and book appointments with ease, without having to even pick the phone up. It also makes things look professional and slick.”
“We use this to manage a group of doctors in a private practice group. The ability to identify availability and update staff has revolutionized communication within our group.”
Discover how 10to8 can work for your enterprise. Book a call with us!
