Case Study: Reducing Admin & No-Shows In Healthcare

“Any practice that is looking for a scheduling system with multiple staff or providers would find 10to8 to be a great fit.” – the Director of First Doctors Weight Loss.

Appointment Scheduling Headaches At A Weight Loss Clinic

First Doctors Weight Loss, a media franchise in Georgia, USA books thousands of appointments a month across several clinics with over 30 staff members.

Appointments at these clinics last between 10 and 15 minutes. These short sessions lead to high demands on the business’s administration. With high throughput knowing who was where and when was tough. The admin of scheduling bookings with patients, coordinating staff, filling diaries was high. 

On top of this, they had a no-show rate approaching 10%.

They needed a solution that would help them increase their throughput efficiency. It also needed to be simple to use, HIPAA compliant and require little to no training. They chose 10to8 online booking system. 

10to8 Online Booking System Increased Efficiency

10to8 online booking system fit perfectly into First Doctors Weight Loss Clinic’s workflows. Less than an hour of training was required per member of staff. 

10to8 has significantly reduced the clinic’s admin and increased productivity. Automated communications allowed the business to manage patients efficiently, reducing no-shows. They knew exactly what was going on where and when.

“I found that 10to8 was easy to use once I received some short training through the remote login.  I think that any practice that is looking for a scheduling system with multiple staff or providers would find 10to8 to be a great fit… The customer service is great and the price was very reasonable for the service.” – the Director of First Doctors Weight Loss.

HIPAA Compliant Appointment Scheduling

10to8 is fully HIPAA compliant. We also provide security tools to help you schedule medical appointments in a compliant way. Please note that you need a signed BAA, between your organization and 10to8, before storing PHI (medical data) in 10to8. Click below to find out more.

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Simple & Secure Scheduling Software At Scale

10to8 enterprise scheduling software is trusted by over 50,000 businesses in 109 countries and available in 11 languages.

10to8’s mission is to rid the world of wasted time through our simple, powerful and professional appointment management system. 10to8’s intelligent booking system helps business eliminate no-shows, generate revenue,  and reduce admin.

Our case studies are examples of the partners we’ve found to help them deliver great and effective booking experiences for their clients.

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