Case Study: Finding The Right Booking System
“10to8 saves us so much time and will help us to continue to develop our processes” – David Davies, Financial Planning Manager at MoneyPlus
Switching Over From A Frustrating Booking System
MoneyPlus provides trained advisors to help clients manage their finances. Their money management and legal solutions are provided regularly to tens of thousands of people in the United Kingdom each year. Their customer call centers take over 50,000 appointments each year.
MoneyPlus’s staff struggled with their existing online booking system. They found it difficult to use, it lacked the right KPI reporting, and caused much frustration to their staff. These factors led to wasted time on admin, poor visibility of the online booking option, and costly no-shows for booked appointments.
10to8 Booking System Saves Time & Money
MoneyPlus was looking for a better solution and found 10to8 booking system. After moving to 10to8, they have been saving 5-9 hours of admin every day.
Alone this has delivered an immediate £50k per year saving. They can monitor their KPIs, staff members are happy and the business is more productive with fewer no-shows.
MoneyPlus has became a higher performing business by switching over to 10to8 online booking system. They are delighted with their switch.
“10to8 saves us so much time and will help us to continue to develop our processes” – David Davies, Financial Planning Manager at MoneyPlus.
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Simple & Secure Scheduling Software At Scale
10to8 enterprise scheduling software is trusted by over 50,000 businesses in 109 countries and available in 11 languages.
10to8’s mission is to rid the world of wasted time through our simple, powerful and professional appointment management system. 10to8’s intelligent booking system helps business eliminate no-shows, generate revenue, and reduce admin.
Our case studies are examples of the partners we’ve found to help them deliver great and effective booking experiences for their clients.
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