Case Study: How A Solo Nail Technician Uses 10to8 Appointment scheduling Software
At 10to8 we believe that every business is one of a kind. That’s why we are improving our appointment scheduling software to help increase repeat business worldwide regardless of sector or the size of the business.
10to8 is especially popular with beauty professionals such as cosmeticians, hairdressers, barbers and nail technicians. We were curious why beauty professionals love 10to8 so much, so we made an interview with one of our customers.
A growing nail studio
Meet Mirielle, who is a solo nail technician using 10to8 online booking software to grow her business. She was looking for a tool that offered SMS reminders to make sure that her clients don’t miss their appointments.
By signing up for the Free Plan, she not only got free SMS and email reminders, but she can also enjoy the benefits of 2-way chat. Mirielle’s chosen to accept bookings manually, so she has more control over them, and when a client cancels an appointment, rescheduling is quick and easy.
“I don’t miss appointments, my customers receive their appointment reminders on their cellphones, so I don’t need to worry about writing texts and emails.” – thanks to the automated reminders, which help her reduce admin and avoid no-shows.
Mirielle takes online and phone bookings too, but she doesn’t have to worry about double-bookings since 10to8 online booking software refreshes immediately. This means that her appointments appear in the online booking calendar as soon as the booking is placed.
Bonus tip from Mirelle
To make her service even more appealing, she also takes online payments, so her clients don’t have to carry cash with them.
“Usually, a solo nail tech builds up a steady base clientele over the years, but I also have a big number of new customers all of them pre-booked their appointments. And I’m always ready to provide them with the best of my service.”
If you wish to grow your business, then get a head start with our appointment scheduling software and join the club of successful beauty professionals.
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Anna, whose middle name is Hashtag, is an enthusiastic Digital Marketing Executive. She drinks her coffee with cream and Instagram, retweets (almost) every fun fact about koalas and never misses an interesting Facebook webinar about exciting new features. She aims to collect and share the utmost interesting content. And she's also the one, who jumps up and down if we have a new follower on social media.
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