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    Join 200,000+ businesses across 109 countries

    We power appointments for time better spent through our simple, powerful and intelligent appointment management system. Here’s a selection of case studies to show how we’ve done just that. We look forward to creating success stories with you.

    1.6 million COVID swabs and counting
    COVID-19 Specific

    1.6 million COVID swabs and counting

    Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.

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    Equipment utilization at Yale University
    Higher Education

    Equipment utilization at Yale University

    Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.

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    Finding the right booking system
    Financial Services

    Finding the right booking system

    Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.

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    50,000+ appointments in 4 months
    Private Healthcare

    50,000+ appointments in 4 months

    In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.

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    Tranforming patient experience
    Private Healthcare

    Tranforming patient experience

    Vesta Healthcare wanted an easier way to manage their appointments, which were all being taken over the phone with pen and paper. With the help of 10to8, they have been able to scale, improve efficiency, and reduce no-shows.

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    Scaling an out-of-hours phlebotomy clinic
    Universal Healthcare

    Scaling an out-of-hours phlebotomy clinic

    Salford was managing all of their appointments via pen and paper - a challenging workload that resulted in a lot of additional admin. With the help of 10to8, they launched an online booking system that could manage their appointments and lessen their backlog.

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    An urgent need to protect a community
    COVID-19 Specific

    An urgent need to protect a community

    The University of Alberta needed to roll out a system to allow people to register their vaccination status during the COVID-19 pandemic. With the help of 10to8, they rolled out this program within 5 days and were able to protect their community.

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    Digital and accessible phlebotomy bookings
    Universal Healthcare

    Digital and accessible phlebotomy bookings

    Lincolnshire was taking over 300 calls per day across their busy call centers. With the help of 10to8, they implemented an online booking system and dramatically improved the efficiency across their organisation.

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    Closing the gap between students and teachers
    Higher Education

    Closing the gap between students and teachers

    Gateway Technical College needed a way to clear extensive backlogs and encourage students to seek medical attention when they needed it. With the help of 10to8, they implemented a system that appealed to both students and teachers.

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    Extending product and customer base
    Financial Services

    Extending product and customer base

    Cambridge Building Society wanted to expand their product market to appeal to younger audiences and subsequently boost revenue. With 10to8, they created a more digital approach to their financial services.

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    Supporting the growth of Futures Group
    Other

    Supporting the growth of Futures Group

    Futures Group were working hard to tackle the increasing number of redundancies when COVID-19 hit. By adopting 10to8, they were able to reduce admin, boost efficiency, and help more people find work.

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    Keeping clinics from overcrowding
    Universal Healthcare

    Keeping clinics from overcrowding

    NHS NELFT were struggling to schedule the large backlog of bookings during the first wave of the COVID-19 pandemic. With the help of 10to8, the trust set up a self-service patient booking website so they could continue to provide excellent service.

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    Keeping care home residents safe
    Other

    Keeping care home residents safe

    Barchester has to close their care homes during the pandemic to keep their elderly residents safe. Working with 10to8, they were able to implement a safe visiting system and reunite families for the festive season.

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    Modernizing a manual booking process
    Universal Healthcare

    Modernizing a manual booking process

    NHS Nottingham was formed as an emergency COVID-19 response unit. They were responsible for the welfare of just over one million people across Nottingham county. With the help of 10to8, they were able to keep the county safe from the pandemic.

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    Safely reuniting families during COVID
    Other

    Safely reuniting families during COVID

    Throughout the COVID-19 pandemic, Atria were forced to close their case homes to protect their elderly residents. By utilizing 10to8, they were able to facilitate visits and keep residents connected with their loved ones.

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    From 0% to 81% self-serve appointments
    Financial Services

    From 0% to 81% self-serve appointments

    Newbury Building Society were struggling with high cancelation rates and low customer satisfaction. With the help of 10to8, they decreased their cancelation rate by 16% whilst boosting customer happiness.

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    One of the first hybrid phlebotomy clinics
    Universal Healthcare

    One of the first hybrid phlebotomy clinics

    Chelsea and Westminster were struggling with overcrowded clinics whilst wanting to make the change to a hybrid scheduling model. With 10to8's help, they solved both problems.

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    Over 16,500 appointments booked in one month
    Private Healthcare

    Over 16,500 appointments booked in one month

    LABx and their partner Prenetics were struggling to manage the high volume of COVID-19 tests they had to schedule. 10to8 helped them manage effectively whilst keeping patients safe.

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    A 70% student uptake and an 83% reduction in no-shows
    Higher Education

    A 70% student uptake and an 83% reduction in no-shows

    Santa Clara Wilcox High School were battling an admin-heavy student pass system with a risky scheduling system. By switching to 10to8, they solved both their admin issues and security concerns

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    A 43.9% decrease in patient wait times
    Universal Healthcare

    A 43.9% decrease in patient wait times

    The North West London NHS Trust was operating a walk-in clinic and experiencing many delays. By adopting 10to8, they moved to a virtual scheduling system, solving a problem for patients and staff.

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    174% appointment increase and over 23,000 appointments booked
    Higher Education

    174% appointment increase and over 23,000 appointments booked

    The University of San Francisco was struggling with social distancing and poor engagement from students. With the help of 10to8, they almost 2X their appointment count while keeping students safe and happy.

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    700% increase in appointments within just 12 months
    Higher Education

    700% increase in appointments within just 12 months

    Aspiration Training were struggling with their existing booking system. SMS wasn’t integrated and they had to use multiple sites to schedule appointments. 10to8 helped them alleviate both these problems and dramatically scale their bookings.

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    77% no-show drop and 588% increase in appointments
    Financial Services

    77% no-show drop and 588% increase in appointments

    A Fortune 500 Wealth Management Bank was struggling with heavy admin work, high no-shows, and using Outlook to schedule all their appointments and couldn’t reach their target market. With the help of 10to8’s online scheduling system, they solved all these problems and more.

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    5X increase in members and 436% appointment increase
    Higher Education

    5X increase in members and 436% appointment increase

    The University of West England were using Excel to schedule all their appointments. This was a tiresome, admin-heavy process and their student engagement was low. After implementing online scheduling, they managed to 5X their members and significantly scale their appointment count.

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    Find out the ROI of self-service appointments

    Calculate the Return on Investment of introducing Sign In Scheduling to your business. See the impact on staff workload, no-shows and revenue.

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