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Trusted by over 50,000 businesses in 109 countries and 11 languages

Our mission is to rid the world of wasted time through our simple, powerful,  and intelligent appointment management system.

Our case studies provide a way for you to understand how 10to8 might deliver impact for your business.

Discover how the 10to8 appointment scheduling system helps organizations worldwide reduce their no-show rates and increase productivity.

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150X Return on Investment

10to8 is used by an American bank that has a large geographical presence. They use 10to8 to manage bookings for their sales and customer service relating to student loans. These are valuable appointments that have had historically high no-show rates of about 10%.

The bank has seen a drop in no-shows from 10% to 2.3%. These extra appointments taken have shown a direct revenue increase of over $100,000 pcm. The ROI for this project is currently at 150X.

The bank has adopted 10to8 formally and will more than double its use of 10to8 in Q1 2019.

The project lead has stated that “10to8 has been brilliant in helping us access our potential customers and decreasing our no show-rates. We will be expanding this use case in other locations in early 2019.

 

Fewer Costly No-Shows

A large international UK PLC uses 10to8 for global projects such as customer service and sales appointments. 10to8 has been integrated into a custom, company branded, booking flow for home visits for sales representatives of the PLC in India.

10to8 has delivered in three key areas: an online booking API, a reduction in ‘no-one-at-homes’, and a better customer experience for those booking with the company. To date, 10to8 has booked over 12,000 appointments with a no-show rate of below 4%.

The head of Project operations stated that “Using 10to8 across India has been really positive, and there’s increased interest from other markets in taking a similar approach, so many thanks for all your help in getting this implemented and in your support, we look forward to using 10to8 across all projects going forward.

 

We take compliance seriously

At 10to8, compliance is not just an empty word, it is how we do things. Discover more about our secure appointment scheduling software.

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