Marketing Tip: The Power Of Reviews | 10to8 Appointment Booking Software
Reviews are the modern version of the traditional word of mouth. When looking for a barber, a plumber, a web developer or a coach, people used to ask their friends if they know anyone, and while that’s still a thing often if this doesn’t work, clients-to-be search online. Reviews are a powerful way to attract new customers.
We’ve just released a new feature that helps you market your business and find more customers. This option is available on the free version of 10to8 appointment booking software too. Let’s see what you can do with the Review Badge!
How does it work?
By default the customer satisfaction survey is sent out 2 days after an appointment is made in 10to8. This means, that you’ll automatically get valuable feedback that your clients provide. What’s more, now you can show off your rating on your own website!
After logging in to your account, go to the ‘Messaging’ tab and click on ‘Satisfaction Survey’, here you’ll see a preview of how your Review Badge will look on your website. You will also see a short snippet of code, that you simply need to add to your page in order to enable this add-on.
Why use the Review Badge?
As we covered earlier, reviews are a powerful tool when it comes to attracting new business. For example here at 10to8 we gain many new customers from review platforms like Capterra, thanks to our high rating and trusted reviews from our existing customers.
If you would like to find out more about the power of reviews, then be sure to check out our article on What Is Net Promoter Score? And Why It Matters To Your Business!
As a business, you’ve probably noticed that sometimes people, who haven’t even tried your services write something mean and spoil your 5-star rating. The great thing about the 10to8 Review Badge, is that you can rest assured that it will only ever show verified customer feedback.
Try the new review badge or discover the latest features of 10to8 appointment booking software.
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Anna, whose middle name is Hashtag, is an enthusiastic Digital Marketing Executive. She drinks her coffee with cream and Instagram, retweets (almost) every fun fact about koalas and never misses an interesting Facebook webinar about exciting new features.
Her aim is to collect and share the utmost interesting content. And she's also the one, who jumps up and down if we have a new follower on social media.
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