Case Study: Equipment Utilization at Yale

“10to8 has been vital in helping out streamline what we do within the department as we grow.” – Jitendra Bhawnani, Director of Information Technology at Yale.

The Risk Of Underutilized Equipment

Yale’s Biology Department were using excel to manage their research MRI appointments. 

Their expensive, in-demand equipment, is booked hundreds of times a week. Manually coordinating these bookings via excel and email was a heavy administrative burden. They also risked missed bookings and underutilized equipment.

As the department expanded they needed to solve this growing issue. The looked for an enterprise system to manage their appointments.

10to8 Online Booking System Helps Yale Focus On Research

10to8 online booking system automates bookings, staff management and messaging. For Yale team it was a perfect. With no customisation 10to8 fit straight into Yale’s existing processes.

Research staff can book themselves. The department has a real time view of their equipment usage. And Yale can focus on research and better outcomes rather than juggling schedules.

“10to8 has been vital in helping out streamline what we do within the department as we grow.” – Jitendra Bhawnani, Director of Information Technology at Yale.

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Simple & Secure Scheduling Software At Scale

10to8 enterprise scheduling software is trusted by over 50,000 businesses in 109 countries and available in 11 languages.

10to8’s mission is to rid the world of wasted time through our simple, powerful and professional appointment management system. 10to8’s intelligent booking system helps business eliminate no-shows, generate revenue,  and reduce admin.

Our case studies are examples of the partners we’ve found to help them deliver great and effective booking experiences for their clients.

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