You, the website user/client.
Hayley Merrick/Love Your Cycles/We/Our/Us, the service provider.
By continuing to use www.loveyourcycles.com.uk Love Your Cycles 10to8 page, by booking an appointment, or buying a product or service, you agree to the following:
All therapies/products/services available are complementary and they DO NOT replace existing medical treatment. We DO NOT diagnose, dispense medications or treat specific illnesses, our therapies and services are aimed at providing relaxation and improving overall balance and general health/wellbeing.
If you are experiencing medical symptoms, we will advise that you to seek appropriate medical guidance/diagnosis, if you have not already done so, such as from your GP/Consultant prior to attending your treatment. Please discuss any symptoms or concerns with us prior to booking and any subsequent changes at each appointment..
A full medical history will be taken from you before your initial appointment, to ensure that the proposed therapy is the most appropriate course of action for you. It is your responsibility to inform us of any medical problems, symptoms or changes to your health at each appointment.
All payments are taken in full at the time of booking, unless you opt for a payment plan.
If you need to change your booking, please contact us as soon as possible to prevent a charge. With regret, appointments cancelled within 48 hours of the appointment time will be charged in full, as appointment times are precious resources and this is too late to fill the appointment, resulting in a wasted appointment slot.
No refunds are available for missed appointments or group sessions.
Please note that our website contents, Love Your Cycles services and prices are subject to change without notice.
Love Your Cycles reserves the right not to see you if there is reason to believe that it isn't appropriate for any reason.
Information Love Your Cycle Holds: Email addresses of people who have emailed us and those we have replied to – this is automatically saved in mail server software or 10to8 system, but can be deleted upon request. You will receive email and SMS notification of booking to assist you in managing your appointments.
Personal details taken from clients during consultations is kept in strictest confidence and in line with GDPR requirements. Relevant information is obtained to ensure that your treatment plan is suitable and that the treatment is safe for you. It is your responsibility to inform us of any changes to your health, this is so that we can ensure that any treatments provided are appropriate.
Your email address, personal details and postal address are stored for the purposes of communication only. We send out regular newsletters by email to those who have opted in under GDPR guidelines. These emails inform you of exclusive offers and news. You have the right to unsubscribe from the email database at any time and an unsubscribe option is included in every email. Your email address will not be shared with third parties. You have the right to inspect the information held about you at any time. You always have the right to request that your information be deleted or corrected.
Your privacy is important and we promise never to pass on your personal details. All discussions that take place within your treatment are confidential. At times, we may need to contact your GP or other health professional, we will obtain your informed consent should this be necessary.