Do you often find yourself entering data twice in different online business tools (like your cloud calendar and your CRM)? Stop now and use Microsoft Flow to streamline your workflow, it’s 2017 after all. Are you using 10to8, MailChimp and PipeDrive but not sure how to make them work together with Microsoft Flow? You’ve… Read more »

Infographic: Appointment scheduling trends in 2017

A receptionist works from 9 to 6 and then her/his day is finished – but software doesn’t, it offers a persona available 24/7 who can take and manage bookings for you. This is important when operating a business that requires booking and scheduling appointments. Especially outside of office hours. To explore the trends across industries, we… Read more »

How important are customer feedback forms?

Customer feedback forms play a vital role in improving client satisfaction and your business month on month. How do you know if a customer was happy with the service? Would your customers recommend you to others? In this article, Karl Gjertsen from Infiniforms shares his insights.   Why should I use a customer feedback form? Customer… Read more »

Online Scheduling for Small Businesses

  How do you get found, booked and recommended by your ideal clients–without spending a fortune in fees, training courses and online scheduling software? We offer the best 8 online scheduling tips to succeed as a small business. 1. Set up a professional online scheduling page Every day, people are using the internet to find services… Read more »

How 10to8 boosted webinar attendance by 200%

“Setting up 10to8 online booking doesn’t mean you’re done, you need to think about the customer journey to make the most of it” ~ Marcel Wündrich, Customer support manager at 10to8.      The problem Marcel Wündrich is customer support manager at 10to8. Amongst his responsibilities is to talk to businesses interested in 10to8 to explain all… Read more »