Why choose 10to8’s appointment scheduling software?

Let customers manage bookings

Give clients the freedom to book, amend and reschedule appointments 24/7 online via multiple channels.

Customize the appointment experience

Create a seamless customer journey by adding your brand assets.

Reduce no-shows by up to 90%

Greatly reduce costly no-shows by sending automated SMS, email, and voice reminders.

Security

Reduce admin and raise profits

Set up your availability, as well as schedule classes and group sessions online so customers can book appointments when it suits them. Also, share your online booking page through email campaigns and on social media to encourage bookings and keep everyone up to date.

Keep calendars up to date

10to8 syncs with everyone’s favorite calendars, including Google Calendar, Outlook, and iCal.

Take customer payments

Increase cash flow by taking payments at time of booking through PayPal or Stripe.

Connect with 5,000+ apps

Connect Zoom, Microsoft Teams, and Salesforce within seconds, or use Zapier for 5,000+ app integrations.

1.6 million COVID swabs and counting

COVID-19 Specific

1.6 million COVID swabs and counting

Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.

Equipment utilization at Yale University

Higher Education

Equipment utilization at Yale University

Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.

Finding the right booking system

Financial Services

Finding the right booking system

Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.

50,000+ appointments in 4 months

Private Healthcare

50,000+ appointments in 4 months

In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.

Tranforming patient experience

Private Healthcare

Tranforming patient experience

Vesta Healthcare wanted an easier way to manage their appointments, which were all being taken over the phone with pen and paper. With the help of 10to8, they have been able to scale, improve efficiency, and reduce no-shows.

Scaling an out-of-hours phlebotomy clinic

Universal Healthcare

Scaling an out-of-hours phlebotomy clinic

Salford was managing all of their appointments via pen and paper - a challenging workload that resulted in a lot of additional admin. With the help of 10to8, they launched an online booking system that could manage their appointments and lessen their backlog.

An urgent need to protect a community

COVID-19 Specific

An urgent need to protect a community

The University of Alberta needed to roll out a system to allow people to register their vaccination status during the COVID-19 pandemic. With the help of 10to8, they rolled out this program within 5 days and were able to protect their community.

Digital and accessible phlebotomy bookings

Universal Healthcare

Digital and accessible phlebotomy bookings

Lincolnshire was taking over 300 calls per day across their busy call centers. With the help of 10to8, they implemented an online booking system and dramatically improved the efficiency across their organisation.

Closing the gap between students and teachers

Higher Education

Closing the gap between students and teachers

Gateway Technical College needed a way to clear extensive backlogs and encourage students to seek medical attention when they needed it. With the help of 10to8, they implemented a system that appealed to both students and teachers.

Extending product and customer base

Financial Services

Extending product and customer base

Cambridge Building Society wanted to expand their product market to appeal to younger audiences and subsequently boost revenue. With 10to8, they created a more digital approach to their financial services.

Supporting the growth of Futures Group

Other

Supporting the growth of Futures Group

Futures Group were working hard to tackle the increasing number of redundancies when COVID-19 hit. By adopting 10to8, they were able to reduce admin, boost efficiency, and help more people find work.

Keeping clinics from overcrowding

Universal Healthcare

Keeping clinics from overcrowding

NHS NELFT were struggling to schedule the large backlog of bookings during the first wave of the COVID-19 pandemic. With the help of 10to8, the trust set up a self-service patient booking website so they could continue to provide excellent service.

Keeping care home residents safe

Other

Keeping care home residents safe

Barchester has to close their care homes during the pandemic to keep their elderly residents safe. Working with 10to8, they were able to implement a safe visiting system and reunite families for the festive season.

Modernizing a manual booking process

Universal Healthcare

Modernizing a manual booking process

NHS Nottingham was formed as an emergency COVID-19 response unit. They were responsible for the welfare of just over one million people across Nottingham county. With the help of 10to8, they were able to keep the county safe from the pandemic.

Safely reuniting families during COVID

Other

Safely reuniting families during COVID

Throughout the COVID-19 pandemic, Atria were forced to close their case homes to protect their elderly residents. By utilizing 10to8, they were able to facilitate visits and keep residents connected with their loved ones.

From 0% to 81% self-serve appointments

Financial Services

From 0% to 81% self-serve appointments

Newbury Building Society were struggling with high cancelation rates and low customer satisfaction. With the help of 10to8, they decreased their cancelation rate by 16% whilst boosting customer happiness.

One of the first hybrid phlebotomy clinics

Universal Healthcare

One of the first hybrid phlebotomy clinics

Chelsea and Westminster were struggling with overcrowded clinics whilst wanting to make the change to a hybrid scheduling model. With 10to8's help, they solved both problems.

Over 16,500 appointments booked in one month

Private Healthcare

Over 16,500 appointments booked in one month

LABx and their partner Prenetics were struggling to manage the high volume of COVID-19 tests they had to schedule. 10to8 helped them manage effectively whilst keeping patients safe.

A 70% student uptake and an 83% reduction in no-shows

Higher Education

A 70% student uptake and an 83% reduction in no-shows

Santa Clara Wilcox High School were battling an admin-heavy student pass system with a risky scheduling system. By switching to 10to8, they solved both their admin issues and security concerns

A 43.9% decrease in patient wait times

Universal Healthcare

A 43.9% decrease in patient wait times

The North West London NHS Trust was operating a walk-in clinic and experiencing many delays. By adopting 10to8, they moved to a virtual scheduling system, solving a problem for patients and staff.

174% appointment increase and over 23,000 appointments booked

Higher Education

174% appointment increase and over 23,000 appointments booked

The University of San Francisco was struggling with social distancing and poor engagement from students. With the help of 10to8, they almost 2X their appointment count while keeping students safe and happy.

700% increase in appointments within just 12 months

Higher Education

700% increase in appointments within just 12 months

Aspiration Training were struggling with their existing booking system. SMS wasn’t integrated and they had to use multiple sites to schedule appointments. 10to8 helped them alleviate both these problems and dramatically scale their bookings.

77% no-show drop and 588% increase in appointments

Financial Services

77% no-show drop and 588% increase in appointments

A Fortune 500 Wealth Management Bank was struggling with heavy admin work, high no-shows, and using Outlook to schedule all their appointments and couldn’t reach their target market. With the help of 10to8’s online scheduling system, they solved all these problems and more.

5X increase in members and 436% appointment increase

Higher Education

5X increase in members and 436% appointment increase

The University of West England were using Excel to schedule all their appointments. This was a tiresome, admin-heavy process and their student engagement was low. After implementing online scheduling, they managed to 5X their members and significantly scale their appointment count.