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Book a call with our team to talk about your organization’s needs and how Sign In Scheduling will drive ROI. We have helped over 200,000 businesses worldwide — now it’s your turn.
Finding the right booking system
Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
Switching over from a frustrating booking system
“10to8 saves us so much time and will help us to continue to develop our processes.” – David Davies, Financial Planning Manager at MoneyPlus
Money Plus provides trained advisors to help clients manage their finances. They take over 50,000 appointments each year via their customer call centers. Money Plus’s staff struggled with their existing booking system. It lacked KPI reporting and caused frustration to staff. This led to wasted time, poor visibility of operations and performance, all resulting in costly no-shows.
£50,000 per year in savings
After moving to 10to8, Money Plus has been saving 5-9 hours of admin every day, delivering an immediate £50k per year saving alone. They can now monitor their KPIs, the business is more productive, able to plan and forecast effectively, and has fewer no-shows. Plus, their staff are much happier.
Scheduling appointments worldwide
Money Plus is just one of the thousands of organizations that keep their customers and staff happy with 10to8’s appointment scheduling software. For instance, Newbury Building Society managed to reduce their cancellation rate from 28% to 12% in 12 months.
More Case Studies
1.6 million COVID swabs and counting
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
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Equipment utilization at Yale University
Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
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50,000+ appointments in 4 months
In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
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