Turnkey scheduling solution for your enterprise.
Building on a strong foundation…
10to8 offers all the features you expect from an appointment scheduling system:
- Centralized control and user management
- Advanced reporting & exports
- Powerful calendar views that scale
- Essential integrations to automate more
- Reliable omnichannel scheduling platform
- Automated and accessible communications
But this is just the start. We built 10to8 to fit Your business’s needs.
Centralized enterprise management
With 10to8’s enterprise scheduling solution, you have full control over what’s happening within your organization. From staff availability and permissions, through service locations and types, to integrations and more – you can manage the entire workflow and setup of the business from your HQ.
Monitor your account by running audits and reports from a centralized control panel, to see who is booking what appointments. 10to8’s centralized enterprise management gives you control and eliminates human error.
Advanced reports: Schedule, export, understand, decide
Gain insights into customer behavior with powerful, highly customizable reports. Create templates, schedule exports, understand your data, and make impactful decisions. With our custom enterprise reports, you can answer questions like:
When is your no-show rate highest? Which of your services is popular? Where do most appointment requests come from? Which employees are overstretched?
Availability management that makes sense
10to8 comes with different availability rules and settings that reflect and simplify the complex setup of any enterprise. This includes…
Specify working hours based on when your employees are available.
Only taking certain services at specific times or locations? No problem, 10to8 can manage.
Tailor availability to the opening hours of your business premises or virtual locations.
Eliminate confusion and engage customers and staff worldwide with ease.
Traveling salesmen or home care nursing? Set up radius-based availability within 10to8.
Maximize resource utilization be it medical equipment, meeting rooms, or others.
Centralized integration management
Our integrations are rich, native, and embedded into 10to8’s turnkey enterprise scheduling solution. We have integrations with Salesforce, Zoom Video Conferencing, Microsoft Teams, Google Calendar, Outlook, and Exchange, all of which can be managed in a central control panel.
Find out more about the integrations above as well as SAML SSO and our Enterprise API.
Omnichannel: The future of scheduling
10to8 makes appointments happen to everyone. We offer a variety of technologies and communication methods brought together in a single tool that is easy for your team to use.
Your clients can book from their laptop, mobile phone, or landline, day or night, and have their appointment accepted into your calendar, without staff being involved. They will receive confirmations, reminders, and follow-ups in a way that suits them: SMS, email, or voice. 10to8 automated communications are proven to reduce no-shows by up to 90%.
Accessibility: Leave your competitors behind not your customers
15% of the world’s population has some sort or level of disability. If your scheduling tool isn’t accessible, you’re leaving customers behind and revenue on the table.
10to8’s enterprise scheduling solution supports omnichannel bookings and reminders, uses high-contrast design elements, and is WCAG-compliant so people using screen readers can interact with it too. Furthermore, 10to8’s customer-facing side is available in 20+ languages.
Only 1% of the top websites are accessible – become one of them and leave your competitors behind.
Security & Compliance
We are ISO 27001 certified, we comply with EU and UK GDPR regulations and the CCPA. 10to8 offers tools for HIPAA compliance including a signed BAA in case you are handling medical data (PHI) in the United States. We are also listed on the DSP Toolkit for NHS Trusts looking for scheduling tools within this data security framework.
Security is the heart of everything we do. Read more about the measures we take.
Dedicated customer success & support
Let’s take something off of your project manager’s plate. Our dedicated Customer Success Team will help you tailor our enterprise scheduling solution to match your business’s requirements. And our friendly, in-house Support Team will be at hand to assist with your questions.
Read more about our onboarding process, support quality assurance, available training, and regular business reviews.
Customer satisfaction first
Outstanding customer experience has never been more important. With 10to8, you can gather feedback after appointments, ask clients for reviews, and measure success.
Give clients more visibility into their upcoming appointments: 10to8 offers a customer dashboard where all appointments with your business will appear. If recurring meetings or multiple follow-ups are common in your industry, this feature will be a delightful surprise to your clients.