Infographic: Appointment scheduling trends in 2018

A receptionist works from 9 to 6 and then her/his day is finished – but software doesn’t, it offers a persona available 24/7 who can take and manage bookings for you. This is important when operating a business that requires booking and scheduling appointments. Especially outside of office hours. To explore the trends across industries, we dived into our data and analysed over 1 million appointments booked via 10to8 last year. The result is astonishing.

Online booking trends for 2018

Our research clearly shows that setting up an automated reminder whether via SMS or email to clients goes a long way. Maximise your profit from current customers using these two tips:

  • Appointment reminders to avoid unnecessary no-shows
  • Online booking to allow for customers to self-serve outside of your office hours

Bring your appointment no-show rate down to 1.7% today!

Businesses using 10to8 see 80% fewer no-shows than industry averages over 8-9% (based on usage data from 25,000+ businesses)

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