Start taking bookings online
Create a custom online booking page, benefit from automated SMS, email, and voice reminders, and reduce appointment no-shows by up to 90%.
Onboarding on the double
We want to get Sign In Scheduling up and running for you quickly and efficiently. To ensure this, our dedicated Customer Success Manager will help with your initial setup and implementation. Our Customer Support Team will make sure your employees have all the material and training you require and are ready to support when needed.
Implementation tailored to you
One size doesn’t fit all, which is why we give you the freedom to choose the right mix of enterprise services for your individual needs. Here’s a brief overview of what we can offer.
- Migration Plan
- Online 1-to-1 Staff Training
- Implementation Plan
- Dedicated Customer Success Manager
- Sandbox Account
- Priority & Technical Support
- Proof Of Concept
- Service Level Agreement
- Launch Strategy
- Quarterly Business Reviews
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Agile and easy implementation process
Switching over from a legacy enterprise scheduling system? Looking to run a smaller Proof of Concept (PoC) before full launch? Want to test out 10to8 on a sandbox account?
Our implementation process is tailored to your needs, making the whole experience smooth and streamlined.. We can help with data migration, planning out a PoC, or setting up a sandbox account.
Award-winning support you can count on
Our highly trained Support Team is always on hand and always happy to help. Made up of in-house experts, they cover time zones across the globe to ensure professional assistance 24/7. If ever needed, we also have a dedicated technical support team ready and waiting to assist with more complicated questions.
We can provide online and phone support, as well as 1-on-1 training. We also have a vast library of written and video support material, including printable guides. Furthermore, you can request Service Level Agreements (SLA) with your contract.
Quarterly Business Reviews and more
To ensure you get your own success story, we keep supporting you even after you’re fully onboarded. This includes sharing best practices and useful knowledge. We also hold Quarterly Business Reviews (QBRs) to check you’re making the most of Sign In Scheduling and get product feedback so we can continue to improve and innovate.
Meet the team
Get to know some of the people you might meet during your onboarding and ongoing support. All have different skills, but what they share is the same professionalism, motivation and dedication to a job well done.
