Professional Communications

Automated – Send SMS, email and even voice call reminders so that clients confirm and remember their appointments. Know when clients have received and read your messages and take actions when a no-show is about to happen.

Branded – Keep a professional shop-front by branding and customizing all client communications from the sender envelope to the email templates.

Personal – Allow clients to request changes, cancellations or reply to reminders. Send personal SMS messages straight from your online booking calendar.

Effective Staff Coordination

Simple rota management – Coordinate multiple staff, calendars, rooms and locations seamlessly. Our enhanced availability mode can handle both complicated and recurring working hours as well as staff members working out of multiple locations on different days.

Audit log and payments – Track all changes, notes, payments and history for customers and appointments.

Access control – Let your staff only access their own bookings, or limit access to view-only.

New and Improved Calendar

New Date Picker and Search Bar – Quickly navigate between days, weeks and months. Easily search for your customers and services using the new search feature. 

Staff and Team Selector – Assign staff members to one or more teams. Select multiple staff members and teams to view their calendars and availability. You can easily find slots and book meetings by viewing combined availability.

New Navigation Panel – The navigation panel now includes:

• An inbox to view booking requests and email & SMS messages sent to you by your clients. 
• A configuration menu that enables you to re-brand your Online Booking Page and messaging from a single place.
• An integrations menu to quickly integrate with apps such as Zoom, Microsoft Teams, Salesforce, Stripe, PayPal and more.

Powerful Reporting

Live dashboard – Get a better understanding of how your business is performing, forecast growth and plan for the long run.

Prevent no-shows – Spot no-shows before they happen with our intelligent message open tracking and get in touch with the customer.

Custom reports – Run regular reports to see data by staff member, service or customer.